SKOCH PLATINUM AWARD FOR E-SERVICES ON EODB ON 2017

All the processes and relevant documents were made
available in the public domain for information of all concerned. The
establishments can now gather all the relevant information from the portals of
the Labour Department and its Directorates. Massive procedural reforms and
process re-engineering were made with respect to the inspections carried out
under various Labour Laws, without compromising  the safety and security of  workers. Mechanism was devised by each of the
participating Directorate to assess risk involved in each establishment based
on a number of parameters, like number of workers, nature of business etc. Each
establishment / shop / factory registered with the Labour Department is
classified into three categories – HIGH, MEDIUM and LOW risk establishment on
the basis of risk profile. Entire exercise in being carried out through a
computerised online module. On the basis of risk profile of the establishments,
the frequency of inspection is finalised. Thereafter, the inspectors are
randomised and establishments allotted by means of a customised online module.
The allocation is done in a manner so as to ensure that no inspector visits the
same establishment twice consecutively over a specified period of time. Under
the Labour Commissionerate, submission of inspection reports is done on
real-time basis by means of handheld devices connected to the internet. A
special provision has been for verification of approved certificates in the
public domain by third parties. Anyone can now check the validity of approved
certificates by furnishing a few mandatory parameters. The applicants do not
need to maintain hard copies of  certificates and inspection reports any more.
All these vital documents are now available on the Cloud and can be downloaded
on demand. The digital footprint of the Labour Department has considerably
improved with the launch of these Government–to–Business e-solutions.

TEAM
MEMBERS FROM NIC KOLKATA

1. Padmanabha Mitra , Sr. Technical Director
2. Debdeep Guha, Technical Director